Terms & Conditions

Welcome to NYX Mode! By using our website and placing an order, you agree to the following terms and conditions. Please read them carefully.

1. General

  • By accessing and using this website, you agree to comply with these terms.
  • We reserve the right to modify or update these terms at any time without prior notice.

2. Orders & Payments

  • All orders are processed on a cash-on-delivery basis.
  • Once an order is placed, you will receive a confirmation message with details.
  • Orders cannot be canceled once they are dispatched.

3. Shipping & Delivery

  • Orders are processed within 1-2 business days and delivered within 3-7 business days, depending on location.
  • If delivery is unsuccessful due to incorrect address details or unavailability, our team will attempt to contact you for rescheduling.

4. Returns & Refunds

  • Returns are accepted within 7 days of delivery, provided items are unused, undamaged, and in their original packaging.
  • Refunds will be processed in cash upon confirmation of the returned item’s condition.
  • Items that are used, damaged, or not in original condition will not be eligible for return.

5. Product Availability & Pricing

  • We strive to ensure accurate product descriptions and pricing, but errors may occur. In such cases, we reserve the right to correct any inaccuracies before processing an order.
  • Prices are subject to change without prior notice.

6. User Responsibilities

  • You agree to provide accurate and complete information when placing an order.
  • Any misuse of our services, including fraudulent activity or non-compliance with our policies, may result in order cancellation.

7. Contact Us

For any questions or concerns regarding these terms, please reach out to our support team at [email protected].