Return & Refunds

At NYX Mode, we value your satisfaction and strive to provide high-quality products. If you are not completely satisfied with your purchase, we offer a simple return and refund process.

Returns

• Items can be returned within 7 days of delivery.
• Products must be unused, undamaged, and in their original packaging.
• To initiate a return, please contact our support team with your order details.

Refunds

• Once the returned item is received and inspected, a refund will be processed.
• Refunds will be issued via cash upon return confirmation.
• Processing time for refunds may vary but will be completed as quickly as possible.

Non-Returnable Items

• Items that are used, damaged, or not in their original condition will not be eligible for return.
• Certain hygiene-sensitive products may not be eligible for return due to safety reasons.

For any questions or assistance regarding returns and refunds, feel free to contact our customer support team at [email protected].